Technical Support
Troubleshooting, end-user support, documentation, training, and issue escalation.
Information systems professional
Technical Support · Software Implementation · Systems & Data
CIS professional combining hands-on technology experience with a background in military operations, healthcare, and administrative support. Skilled in troubleshooting, workflow analysis, user support, databases, web applications, and practical process improvement.
Troubleshooting, end-user support, documentation, training, and issue escalation.
Workflow analysis, requirements gathering, process improvement, and cross-functional coordination.
SQL, MySQL, JavaScript, HTML, CSS, Vue.js, PHP, application testing, and data validation.